Return Policy 1) What is AlegroFoods 's return policy on the products? All products sold by AlegroFoods.com are covered under our standard return policy unless otherwise stated. Our Standard Return policy is that customers may return the products within 21 days of original invoice date for unopened items within expiration date. Returns must be made using RMA. Request can be done by email at info@alegrofoods.com. All returns require RMA (Return Merchandise Authorization) number. Due to the nature of food products, we do not accept return on opened items. 2) Can I return if a product has expired? If a product is expired before reaching you, yes, absolutely! 3) Do I have to pay for return shipping fee? Yes, AlegroFoods.com does not cover the return shipping fees for return items! 4) How do I check the status of my refund? You may check the status of your refundby emailing us at info@alegrofoods.com , the same place where you got your RMA number. 5) Can I do an exchange? No, we only do refunds.